What is The Magic Studio?
FAQs
Phone: +880-123-456-7890[/difl_faqitem][difl_faqitem question=”How do I customize a product?” _builder_version=”4.27.4″ global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover”]
Customizing a product is simple:
- Visit our Customization Page.
- Choose the product you want to customize.
- Upload your design or choose from our templates.
- Adjust the placement, size, and details.
- Review and complete your order.
[/difl_faqitem][difl_faqitem question=”What types of files can I upload for customization?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover”]
We accept the following file formats:
- JPG
- PNG
- SVG
- PDF Make sure your files are high resolution (at least 300 DPI) for the best results.
[/difl_faqitem][difl_faqitem question=”Can I preview my customized product before placing an order?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover”]Yes! Our customization tool allows you to preview your design in real time to ensure it looks perfect before you place your order.[/difl_faqitem][difl_faqitem question=”Are there any design restrictions?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover”]While we aim to accommodate all designs, we do not accept designs that contain offensive, inappropriate, or copyrighted material.[/difl_faqitem][difl_faqitem question=”How long does it take to receive my order?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover”]
Processing and delivery times depend on your location and the type of product. Typically:
- Standard Orders: 5-7 business days
- Custom Orders: 7-10 business days
[/difl_faqitem][difl_faqitem question=”Do you offer international shipping?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover”]Yes, we ship internationally. Shipping fees and delivery times vary based on your location.[/difl_faqitem][difl_faqitem question=”Can I track my order?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover”]Absolutely! Once your order is shipped, we will provide a tracking number via email.[/difl_faqitem][difl_faqitem question=”What payment methods do you accept?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover”]
We accept the following payment methods:
- Credit/Debit Cards
- PayPal
- Bank Transfers
[/difl_faqitem][difl_faqitem question=”Can I cancel or modify my order?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover”]You can cancel or modify your order within 24 hours of placing it. After this timeframe, customization may already be in progress.[/difl_faqitem][difl_faqitem question=”What is your return policy?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover”]Due to the personalized nature of our products, we do not offer refunds or returns unless the product arrives damaged or with a manufacturing defect. Please review your design carefully before placing an order.[/difl_faqitem][difl_faqitem question=”Still Have Questions?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover”]
If you have any other questions, please don’t hesitate to contact us at info@themagic.studio or use our contact form. We’re here to help!
[/difl_faqitem][/difl_faq]